A novel initiative, to put an end to the hassles faced by the passengers in
finding a cab or porter when they arrive at their destination by a train ie., a
new service called Concierge Services has been introduced in
South Central Railway at Secunderabad and Tirupati Railway Stations. Under this
service, a passenger can book Cab and Porter at his destination station before
his train arrives at this station.
The Concierge Services
is being extended by the Indian Railways Catering & Tourism Corporation
(IRCTC) and will shortly be provided at Vijayawada and Guntur stations too.
Under this service, Passengers having confirmed train reservation
can book these Cab / Porter 36 hours in advance on line at www.irctc.co.inand
www.irctctourism.com.
The services can be availed as a combo of both ie., cab and porter or cab
services alone. After booking of the services by the passengers, the
details of cab services and contact numbers will be intimated to them before
their train arrives at the destinations. At these destination stations, the
staff of IRCTC, will be available to ensure hassle free services to the
passengers on arrival.
At Secunderabad, the Cab Services will be
provided for passengers arriving by Rajdhani, Shatabdi, Duronto and AP Express
trains. Passengers reaching Secunderabad by these trains can book the Cab
services at Secunderabad for two slabs ie., 0-20 km slab and 20-40 km
slab in small and mid segment categories of vehicles.
At Tirupati, Cab services will be provided
for Passenger arriving by trains coming from New Delhi, Secunderabad,
Visakhapatnam and Mumbai. They can book cab services in Tirupati for various
durations ie., 4 hours 40 kms; 8 hours 80 kms; and 12 hours 120 kms slabs. The
facility can be availed for Indica, Qualis and Tempo categories of
vehicles.
Subsequently, these Concierge Services will be extended by
all trains. The Porter Charges will be applicable to two pieces of
luggage weighing 40kgs and one trolley load.
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