SPECIAL ARRANGEMENTS BY ECoR TO COPE WITH CYCLONE AND FLOOD SITUATION

East Coast Railway has geared up its resources to cope with any cyclone and flood situation and for smooth running of trains. Railway administration has made special arrangements to facilitate the passengers during any unexpected situation.

DEPLOYMENT OF EMERGENCY STAFF DURING DISASTER:

The emergency staffs of various departments of East Coast Railway have been advised to stay at headquarters during Puja Holidays also. If necessary, long distance trains will be suitably regulated and special trains may be arranged to avoid passenger inconvenience and to avoid large scale cancellation of trains.

ADDITIONAL EMERGENCY CONTROL:

East Coast Railway has opened Emergency Control manned by senior officials round the clock at major places to co-ordinate smooth running of trains and to look after passenger convenience. Satellite phones will be pressed into service in case of breakdown of normal communication channels.

SPECIAL REFUND AND ENQUIRY COUNTERS:

Additional Refund Counters and Special Enquiry counters have also been planned to be opened at important stations of ECoR jurisdiction, if and as required.  

SPECIAL RELIEF TRAIN:

Special Relief Trains have been planned to be run to the disaster affected areas carrying relief and restoration materials.  Extra Diesel Engines have been requisitioned in case there is a problem in running Electric trains.

MOBILE CATERING SERVICE:

Special mobile catering service is being planned to be provided at major stations and o­n board in various trains. Additional catering materials and additional staff are being deputed to provide services to the passengers. Arrangements are being made to ensure water supply is maintained at all Railway Stations.

EXTRA COACH IN TRAINS AND SPECIAL TRAIN SERVICES:

In order to clear extra rush of the detained passengers, East Coast Railway has decided to augment additional coaches in important trains and also planned to run Special trains for the comfortable journey of the passengers during Puja rush period. Security of passengers and Railway property will be given top most priority. Railway Special Medical Teams have been formed to be available in case of any emergency.